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Frequently Asked Questions
    • Full Service Library Card
      To get a free full service library card, submit an application at the Circulation Desk along with valid identification and proof of Jefferson County residency. Library cards may be used at any public library in Jefferson County. More information.

      A $50.00 annual fee is charged to residents who live outside Jefferson County. We are no longer able to waive the out-of-county fee for patrons who work in Jefferson County due to a 100% reduction in funding from the County.

      eCard (online card)
      Get a free eCard for immediate, but limited, access to online resources from home. To upgrade to a full service library card, visit the library and present your eCard number, a photo ID and proof of address. To sign up for an eCard online click here

      PC Card
      Get a free PC card for computer/Internet use within the library. Patrons must present valid state, federal or national identification that includes their name and photo. By completing an application for a PC card, patrons who do not meet the requirements for a full service library card may still have access to the Internet.

      Renew Your Library Card Online
      Once every two years you need to renew/update your library card. The Jefferson County Library Cooperative now offers an online form that allows you to request a library card renewal. Please note that all fees must be paid before the card can be renewed. You may check your account status by logging into your library account online and pay any outstanding fees through our online payment system. To renew your card, fill out the form completely and click on the “Submit” button. In most cases, your card will be updated within 72 hours except holidays and special closed days. We will contact you via e-mail if we need additional information to complete the process. If you no longer have your library card, we will issue you a new one during regular open hours; please bring current picture identification (parent’s ID is acceptable if under 18 years of age). There is no fee to replace a lost library card. If your card expires, you will not be able to use the library’s computers, check out materials, place holds, or renew items. Please click here to access this form.

    • The next time you visit the library, circulation staff can assist you in adding a PIN to your account for improved security online. You can also add your PIN yourself. Click the Login to My Account button on the Homewood Public Library website, type in your last name and barcode, and then click on submit.  It will ask for your new PIN and a confirmation of your new PIN.

      PINs must be between 4 and 8 characters, numbers and / or letters.

    • If you need to change or reset your PIN number for security reasons, or because you no longer remember click here to access the pin reset web page. Type in your full name as it appears on you library card account, folowed by you library card number. You will then be prompted to enter the new PIN number. 

    • You can find a general description of our Mobile App by clicking here. This page includes screenshots, and direct links to the Apple App store and Google Play Store so you can get the app today, for free! 

    • Click on the link below and enter library card number of the library account holder, and then enter the library card PIN number. Remember to type with no spaces. 

      Encore.com

    • How can I pay my library fines and fees online?
      The Pay Online button can be found by going to the Catalog and clicking on the Your Record link. Once you are in your record and clicked on the $ in unpaid fines and bills link, you will see the Pay Online button. Click on this button and you will be able to pay online.

      What forms of payment are accepted for online payments?
      The Library accepts MasterCard, Visa, American Express, and Discover cards.

      Can I use PayPal for my online payment?
      No, the system does not currently support payments via PayPal.

      Is a service fee charged when paying fines online?
      No. Jefferson County Library Cooperative does not add an additional service charge when paying fees online.

      Is there a minimum fine amount that can be paid online?
      No, you may pay any fine amount that you owe. Once in your record, when you click Pay Online, all fines are pre-selected. If you do not wish to pay all of the fines, you can "uncheck" the fines you do not wish to pay at this time and hit recalculate to pay only the checked, selected fines. Each selected fine must be paid in full - you cannot pay a partial amount on a selected fine.

      How do I get a receipt when I pay my fines online?
      If you include an email address with the credit card information you submit, a receipt will be sent automatically to that email address. A payment receipt also displays online and may be printed.

      What does this error message mean?
      There is a problem with your patron record - payment not made - please see a librarian for assistance. The system displays this error message when your record is "busy" and cannot be accessed. Try again later. If you still get this message, contact your local library. As long as the error message displays, no payment is processed and no fines are cleared for that patron record.

      What happens if I receive a message that the transaction was declined?
      Your fines and fees will remain on your record.

    • Download the Libby App to your mobile device or tablet. Simply open the app, allow your device's location services to find your device, pick your library, and put in your library card number. If you have been using the OverDrive App, it's time to switch to Libby. The OverDrive App is being phased out, and Libby is the new and better interface. 

      Libby can be downloaded for free at the Google Play Store Here, or at the Apple App Store Here.

    • General

      Up to 150 items may be checked out per card. Up to 50 items may be placed on hold per card. Holds may be placed online, by visiting the library, or by phoning the library (205.332.6600). Items may be renewed twice online or by phone at 205.332.6600 (Homewood Library) if not on reserve for another patron.

      As of August 1, 2018 any non-digital item checked out at a JCLC location will be renewed automatically at the end of its lending period up to two times. You still can renew items manually by using My Account (website or app) or by calling the library. There are a few exceptions. 

      Items won’t be auto-renewed if:

      •Another patron places a reserve on that item 
      •The item has reached its maximum number of renewals (2 for most items) 
      •Your account has accrued $5.01 or more in fines 
      •The item is not renewable 
      •Your account activity has been blocked 
      •The item is an eBook

      You will be notified by the courtesy email notice that your item has been automatically renewed. If you do not receive courtesy email notices, you will not be notified. You will be alerted with the standard notice, however, when the item is overdue.

      If fines total $5.01 or more, materials may not be placed on hold or checked out until the fine is paid. Fines and fees may be paid online or at the Homewood Public Library. We accept MasterCard and Visa for late fees and fines for lost or damaged items.

      Books
      Books are checked out for three weeks and may be returned to any public library in Jefferson County. Late fees for books accrue at $.25 per day. 

      Magazines
      Back issues of all magazines are available for checkout for three weeks and may be returned, in their envelopes, to any public library in Jefferson County. Current issues (displayed in binders) may not be checked out. To check out magazines, place each in a separate bar-coded envelope. Late fees accrue at $.25 per day. Failure to return either magazine or a magazine's envelope will result in a $5 fine. 

      Movies
      DVDs/Blu-rays are checked out for one week and may be returned to any public library in Jefferson County. Up to 15 DVDs/Blu-rays from the adult area may be checked out at one time on one library card; there is no limit on DVDs/Blu-rays located in the Children's Department. Late fees for DVDs/Blu-rays accrue at $1.00 per day. 

      Children's Dept. Specialty Items 
      Playaway Launchpads, Playaway Views, and NOOKs may be checked out for one week. Late fees for Playaway Launchpads, Playaway Views and NOOKs accrue at $1.00 per day and must be returned to the Homewood Public Library's Children's Department staff. Additional fines will be applied if these items are deposited in the outside or inside book drops or to another library in Jefferson County.

      Playaway Bookpacks, Playaway Audio, and Ukuleles may be checked out for three weeks. Late fees for the Bookpacks, Self-Playing Audiobooks, and Ukuleles accrue at $.25 per day. These items must be returned to library staff at the Children’s Desk inside the Homewood Public Library. Additional fines will be applied if these items are deposited in the outside or inside book drops or to another library in Jefferson County.  

      Music
      Music CDs are checked out for three weeks and may be returned to any public library in Jefferson County. There is no limit to the number of CDs a patron may check out. Late fees accrue at $.25 per day. 

      Video Games
      Video games are checked out for one week and may be returned to any public library in Jefferson County. There is a five video game limit. Late fees for video games accrue at $1.00 per day.

    • If you look at the top of our website and click on the events menu, you can find a listing, description, and registration link for every event we have availiable. The calendar is easily searchable by age group or event type. Simply click on an event name for more information or to register. Please click here for a direct link to our events calendar.  

    • We have several meeting rooms available for use. For detailed information on our meeting room policies and pricing you can read our policy guide by clicking here. To check availiablilty you can use our meeting room webapge. Set the date and time you want to rent a room and the page will show you if the room is availible. You can access this page by clicking here. To reserve a room for a special events or after hour events please call or email our meeting room coodinator at 205-332-6610 or done@bham.lib.al.us. 

    • ROKU Express uses a WiFi Signal to connect the device to videos stored in the Cloud. If you do not have a strong WiFi signal at your home, the device will not work properly.

      Guidelines for Borrowing and Use of Homewood ROKU Express Devices:

      • ROKUs check out for one week.
      • ROKUs may only be checked out from and returned to the Circulation Desk at Homewood Public Library.
      • There is a $25 charge for ROKUs returned to a book drop (indoor or outdoor) or to another library.
      • Do not add/delete titles to/from the ROKU.
      • ROKU should be kept in a temperature controlled environment; do not leave it in your car.

      Fines and Liability

      • The person checking out the ROKU is responsible for all costs associated with loss or damage of the ROKU and/or all cords, remote control, etc. included in the package.
      • Overdue fine is $1.00 per day.

      Cost for replacement due to loss or damage:

      FULL replacement cost for the ROKU Express and all parts: $55.00

      • ROKU Express device: $30
      • ROKU Remote Control: $15.00
      • ROKU USB cord: $10.00
      • ROKU Wall Plug: $10.00
      • Zippered Case: $15.00
    • A telescope may be checked out from the adult reference desk by any JCLC Library Cardholder who is 18 years or older who’s card is in good standing. Patron must present a valid State Driver’s License or government issued I.D. and sign a Telescope Borrowing Agreement. The loan period is one week with no renewal. Late fee is $5 PER DAY. If the telescope has not been returned two weeks after its due date the patron will be charged the full replacement cost of the telescope. The telescope must be returned directly to a staff member at the adult reference desk.

    • On a first come first served basis, patrons can check out a project room for 1-4 people for two hours in the adult department. Time may be extended if there is no one on the waitlist. See a librarian in the adult department for more information or to use a room.

    • Homewood Public Library posts job openings through the Birmingham Career Center. These postings can be found on Alabama Joblink at https://joblink.alabama.gov .

      Applicants must apply through the Birmingham Career Center, located at:
      Birmingham Career Center

      3440 3rd Avenue South Birmingham, AL 35222

      Phone: (205) 254-1300 Fax: (205) 254-1387

      Email: Birmingham.CareerCenter@dir.alabama.gov  - Contact: Barbara Thompson

    • Yes and No. All current tax forms are availiable online only - the library does not have any pre-printed tax forms. You can accees the Federal Tax Forms database from any computer by clicking here, and the State of Alabama Income Tax Forms Database by clicking here. Once you have found the proper form you can print it using any of our computers. (There is a small per page printing fee.) 

24/7 Library
  • HPL Mobile App
  • Libby
  • The New York Times
  • Kanopy
  • Hoopla
  • Flipster
  • mango Languages
  • Amazon Smile
  • Chilton Auto Repair Manuals
  • Consumer Reports Online
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